Frequently Asked Questions

We have a low margin on products so we won’t call it ‘wholesale pricing’ but we can offer discounted pricing for small businesses who would be interested in bulk or regular purchases. Contact us for more information and to request a quote.

Yes, we handle any orders outside USA offline. Please Email us your order request with your complete mailing address and we’ll send you a quote via PayPal that will include international shipping fee good for 15 days. Duty Taxes or VAT are the responsibility of the buyer. If you approve the quote and pay the invoice via PayPal, your order will ship within 1 business day.

We ship Monday through Saturday USPS or USPS Priority based on your shipping selected at checkout. We will notify you via email when your item(s) have shipped and you will be provided with a Delivery Confirmation tracking number(s) at that time.

Purchases on MonsterPercussion.com will appear as “PayPal MONSTERPERC” or “PayPal Monster Percussion”

Yes! Transactions are safely processed on PayPal’s Secure Site, including having the benefit of the other Buyer Protections PayPal offers. On another note, you should never share your username or password with anyone. View the Privacy page for more info.

Email us at support(at)monsterpercussion.com or use the Form on the “Contact Us” page. You may also call us @ 323-676-6768 we’ll get back to you as soon as we can!

We accept American Express, Discover Card, MasterCard and Visa, Debit Cards or Instant Bank Transfer. All orders are securely processed through PayPal 24 hours a day, 7 days a week, 365 days a year. Your personal payment options may vary. You don’t have to have an account with PayPal. This is the safest way to keep your financial information private and secure.