How can I get Monster Percussion products in my music store or rehearsal studio?
We have a low margin on products so we won’t call it ‘wholesale pricing’ but we can offer discounted pricing for small businesses who would be interested in bulk or regular purchases. Contact us for more information and to request a quote.
Do you ship Monster Percussion Superior Products Internationally?
Yes, we handle any orders outside USA offline. Please Email us your order request with your complete mailing address and we’ll send you a quote via PayPal that will include international shipping fee good for 15 days. Duty Taxes or VAT are the responsibility of the buyer. If you approve the quote and pay the invoice via PayPal, your order will ship within 1 business day.
How do you ship my order and will you send a tracking number to me when my order has shipped?
We ship Monday through Friday, sometimes Saturday USPS or USPS Priority based on your shipping selected at checkout. We will notify you via email when your item(s) have shipped and you will be provided with a Tracking number(s) at that time.
What forms of payment do you accept?
We accept American Express, Discover Card, MasterCard and Visa, Debit Cards or Instant Bank Transfer. All orders are securely processed through your selected payment method 24 hours a day, 7 days a week, 365 days a year. You don’t have to have an account to use PayPal.
How will the payment appear on my Credit Card or Bank Statement?
Purchases on MonsterPercussion.com may appear as “Monster Percussion”, “PayPal MONSTERPERC” or “PayPal Monster Percussion”
Is my credit card and other personal information secure?
Yes! Transactions are safely and securely processed with modern encryption services. On another note, you should never share your username or password with anyone. View the Privacy page for more info.
How can I contact Customer Service for information regarding an order or product question?
Email us at support(at)monsterpercussion.com or use the Form on the “Contact Us” page. You may also call us @ 323-676-6768 we’ll get back to you as soon as we can!